Return and Refund Policy

Return and Refund Policy

This Return and Refund Policy is issued by CM Limited Enterprises LLC, doing business as Supreme Lifestyles.
Effective Date: October 6, 2026

1. Overview

At Supreme Lifestyles, operated by CM Limited Enterprises LLC, we stand behind the quality of our products. This policy explains when and how returns and refunds are accepted for purchases made through www.supremelifestyles.com.

Summary

  • Region: United States
  • Return window: 30 days from delivery. Damaged, defective, or incorrect items must be reported within 48 hours of delivery.
  • Return eligibility: We accept returns for both defective and non-defective products that meet the conditions of this policy.
  • Return shipping: The customer pays return shipping, unless the item arrived damaged, defective, or incorrect.
  • Restocking fee: 25% of the product price for non-defective returns. There is no fee for damaged, defective, or incorrect items.
  • Refund timing: Refunds are issued within 7 business days after the returned item is received and approved.
  • Supreme Lifestyles is owned and operated by CM Limited Enterprises LLC.

2. Contact Information

To start a return or report damage, contact our customer service team:

  • Email: support@supremelifestyles.com
  • Phone: (843) 281-7755
  • Address: CM Limited Enterprises LLC, 517 Vermillion Drive, Little River, SC 29566, United States
  • Hours: Monday to Friday, 9 AM to 5 PM ET

Please do not send returns to this address. Return instructions and the return address will be provided once your return is approved.

3. Eligibility for Returns

Non-defective returns: you may request a return within 30 days of delivery if all of these are true:

  • The item is unused and uninstalled.
  • The item is in its original condition.
  • The item includes all original packaging, parts, and accessories.

Damaged, defective, or incorrect items: these are eligible for a return, replacement, or refund if both of these are true:

  • The issue is reported within 48 hours of delivery.
  • The item has not been damaged by misuse after delivery.

Used or installed products cannot be returned unless they were defective upon arrival.

4. Reporting Damaged, Defective, or Incorrect Items

Contact us within 48 hours of delivery and include:

  • Your order number
  • Photos that clearly show the damage or issue, including the packaging
  • A brief description of the problem

We will review your claim. If it is approved, we will provide return instructions and a prepaid return label, or we may arrange a replacement directly.

5. Return Shipping and Fees

Damaged, defective, or incorrect items: we provide a prepaid return label. No restocking fee applies.

Non-defective returns:

  • The customer pays return shipping.
  • The item must be shipped with a trackable carrier to the address provided in your return instructions.
  • A 25% restocking fee, based on the product price, will be deducted from your refund.
  • Original shipping charges are non-refundable.

Shipping deadline: all approved returns must be shipped within 7 days after approval. Returns sent without authorization, or to an address other than the one provided, may not be accepted.

Exchanges: exchanges for the same item do not incur a restocking fee.

6. Refunds and Replacements

  • After we receive and inspect your returned item, we will confirm whether a refund or replacement applies.
  • Approved refunds are issued to the original payment method within 7 business days. Your bank may need additional time to post the credit.
  • If you prefer, we can send a replacement item instead of a refund, subject to availability.

7. Exchanges

We accept exchanges for both defective and non-defective products that meet the return conditions above. Replacement items ship once the returned item is received and approved.

8. Non-Returnable Items

We cannot accept returns for:

  • Damage claims reported more than 48 hours after delivery
  • Return requests made more than 30 days after delivery
  • Items that are used, installed, or assembled, unless defective upon arrival
  • Items damaged due to misuse, neglect, or improper installation
  • Personalized, custom-made, or special-order items
  • Gift cards and downloadable digital items

9. Cancellations

  • Orders may be canceled before shipment for a full refund.
  • Once an order has shipped, it cannot be canceled. Please follow the return process above.

10. Legal Rights

This policy does not affect your rights under applicable U.S. consumer protection laws.

11. Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page.

By purchasing from Supreme Lifestyles, you agree to this Return and Refund Policy.

Supreme Lifestyles
CM Limited Enterprises LLC
support@supremelifestyles.com | (843) 281-7755
517 Vermillion Drive, Little River, SC 29566, United States