How Can We Help Today?
Whether you have questions about our infrared saunas, cold plunges, or need guidance choosing the right wellness product for your space.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.
How will my sauna or cold plunge be delivered?
Larger items such as infrared saunas and cold plunges are shipped via freight carrier. You will receive tracking information once your order has been dispatched so you can follow its journey to your door.
What is your return policy?
We want you to be completely satisfied with your purchase. If something is not the right fit, please contact our team and we will walk you through the return or exchange process based on the product category.
What if my product arrives damaged?
Please inspect your delivery upon arrival and photograph any damage before signing off with the carrier. Contact us within 48 hours so we can arrange a replacement or resolution as quickly as possible.
What type of power outlet do the infrared saunas require?
Power requirements vary by model and size. Each product listing includes detailed electrical specifications. If you are unsure about your home setup, our team can help you confirm compatibility before you order.
How do I choose between a red light therapy panel and an infrared sauna?
Red light therapy panels are compact and target specific areas, while infrared saunas offer a full-body experience. Our specialists can help you determine which product best suits your space and wellness goals.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us A Line
Business Hours
Our Commitment To You
Prompt Responses
Our team replies to every inquiry within 24 hours so you are never left waiting.
Secure Transactions
Your personal and payment information is protected with industry-standard encryption at every step.
Curated Quality
Owned and operated by Supreme Lifestyles, every product is thoughtfully selected for premium craftsmanship and durability.
Free Shipping
Most orders ship free within the Continental U.S. with tracking provided from warehouse to your door.
